Unify Conversations Across the Customer Journey

Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience.

Unify Conversations Across the Customer Journey

Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience.

1440 omnichannel cx tools

Trusted by the World's Leading Enterprise Brands

Improve time-to-value in the 1440 minutes we all get per day.

Improve time-to-value in the 1440 minutes we all get per day.

I don't think we can ever go back to a time when it wasn't all in one place. It was hard to find a tool that would reply on all of the channels we wanted from one dashboard. 1440 was just what we needed. — Miral Abbas, Global Business Analyst

I don't think we can ever go back to a time when it wasn't all in one place. It was hard to find a tool that would reply on all of the channels we wanted from one dashboard. 1440 was just what we needed. — Miral Abbas, Global Business Analyst

Messaging

Studio

A unified live and digital agent workspace for popular social and messaging services.

Translation

Studio

Automatically translate Salesforce data, knowledge and messages into 100+ languages.

Reputation

Studio

All-in-one Review and Q&A management for product, location and app review sites.

Commerce

Studio

360° Support, Order, Inventory and Logistics management for omnichannel retailers.

Omnichannel Message Management

Never Miss Another Message

Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more.

Omnichannel Message Management
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AI-Powered Chatbots

Resolve Issues Faster

Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages.

AI-Powered Chatbots

Resolve Issues Faster

Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages.

1576734_Home Page 2023 2 Resolve Issues Faster_01_022723

Unify Data and Build Loyalty

Personalization with Ease

Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce. Humanize interactions by responding to reviews, questions, emails and messages like someone who knows their account and values their satisfaction.

Personalization Messaging
In Chat Checkout Salesforce

Conversational Commerce for Salesforce

Turn Conversations Into Sales

Create new opportunities for monetization by empowering agents to provide product recommendations and the ability to buy now within the message. Asynchronous messaging allows agents to reach out proactively to re-ignite interest or check in on a customer after an order.

Conversational Commerce for Salesforce

Turn Conversations Into Sales

Create new opportunities for monetization by empowering agents to provide product recommendations and the ability to buy now within the message. Asynchronous messaging allows agents to reach out proactively to re-ignite interest or check in on a customer after an order.

In Chat Checkout Salesforce

Empower Your Teams to Deliver Premium Experiences

Empower Your Teams to Deliver Premium Experiences

Omit the chaos of multiple dashboards.

Manage messages from anywhere with a single Salesforce login. Agents have customer data at their fingertips so personalization is simple.

Do more than just deflect calls

Einstein Bots are even smarter than the man himself could have ever imagined. You'll be surprised at how many issues can be resolved with your bot — resolving tickets before they're even generated.

Help agents love their jobs even more.

Reduce the mundane requirement to ask qualifying questions and instead empower agents to solve the complex problems for which they are skilled.

 

Omnichannel Customer Experience Management
%

Increase in conversion rate

%

Reduction in support costs

%

Queries self-resolved

%

Less time between channels

Complete Your Omnichannel Transformation on Salesforce with 1440

Complete Your Omnichannel Transformation on Salesforce with 1440

1440 No Code Apps for Salesforce
1440 No Code Apps for Salesforce - Mobile
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Start your omnichannel conversational AI journey with 1440

Start your omnichannel conversational AI journey with 1440