Building the best brand reputation for your business includes more than just handling reviews where customers are making their purchase decisions. Consumers are also rating their experience with your company on sites such as Facebook, Consumer Affairs and the BBB. Easily connect and engage with customers leaving you reviews on these sites to show that your brand is both present and cares about their feedback.
Reviews and ratings from your employees can also affect your brand’s overall image. Current and former employees often rate their experiences working for your company on popular review sites such as Glassdoor and Indeed.