Acquire, Engage, Retain
Customers are talking about your brand, store, service, app and products on Review and Q&A forums across many channels. Reputation Studio facilitates engagement everywhere—from Amazon to Target—with one login. Reduce the time it takes to manually moderate and respond to consumer-generated content in real-time, with templates and automated routing to teams.
It's time to join the conversation.
Accelerate revenue by taking control of your online reputation. Your customers are talking about your brand not only in online reviews but also in Q&A forums. We help brands engage with customers on all channels.
Why Reputation Studio?
Why Online Reviews are Important for Brands
Your customers care about the purchases they make. In fact, around 92% of consumers make decisions based on the reviews. Ensure confidence in shoppers by showing that you're a brand who cares about their customers and takes the time to listen.
Reputation Studio is the #1 choice for Reputation Management with Salesforce Customers.
The Reputation Insights NLP (Sentiment & Intent models) are trained by utilizing over 150 million Amazon reviews and constantly improving based on consumer review data.